The question becomes though, "What kind of fee should I give to the person I have such a business agreement with?"
There is no quick answer as the referral fee depends on a number of factors. Here are a few guidelines to use to structure your referral business agreements:
Figure out what your average client relationship is worth to you over a year. If the business agreement you have set up is providing you leads that typically turn into sweet spot service contracts, then a $500.00 referral fee is not unreasonable.
If the business agreement is passing on leads that are more one-time service call events (someone got their AOL disk stuck and you have to go over on a Saturday afternoon to fish it out and they balk at paying a $100 fee), then you really can t afford to pay any kind of referral fee.
If you go through the trouble of setting up a business agreement, make sure you will be getting high quality referrals. I recommend you keep these business agreements real simple.
For fixed fee business agreements call it a finders fee and use a range of $250 to $500 per referral. You may go up to $1000, but that should only be after you have established a set of referral criteria that would trigger this large of a fee. You may also want to consider a business agreement where you pay a percentage of revenue.
Bottom Line on Business Agreements Ultimately, you have to do what you re comfortable with. Business agreements are an excellent referral source but you don t want to lock yourself into paying high fees for referrals that aren t part of your sweet spot. Be smart about it, establish a good relationship with the company you are entering into a business agreement with, and adjust your fee system as you get more comfortable with the process.
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